GGS 2020 UPDATE
18 November 2020
Hello to all our customers,
We are writing to you to update you on the availability of our stands in spite of the current Covid19 pandemic and the restrictions and delays that it brings.
We are in an ever changing situation and with such uncertainty we have had to make this positive decision.
- We are going to delay the shipping of all products until Mid January 2021 and will not be able to guarantee delivery in December for any of our products.
This decision has been taken due to two main factors. The first is that the UK is going into another lock down for the whole of November and possibly some of December. The second is the uncertain arrival of key components we need to complete the stands. There is also a big delay on the postal services available to us with few delivery options available in many countries. This means the price of postage is higher and lead-times longer than we would like for all customers outside the UK.
We will focus our attention on building stock levels in order that we can reduce our lead times in the new year of 2021. This will allow us to maintain the quality of our product and ultimately ship it to you sooner. This will be of great benefit to all of us in the long run. We feel that to force the production and distribution of our stands and other products during a national lock down is unwise.
We would like to thank all our customers who have placed an order with us despite our decision to postpone shipping till Jan 2021 and totally understand those who feel you can not wait that long.
We are taking pre-orders and there is still the offer for anyone who would like to be added to the list for the first batch posted in Jan 2021. Please send, or resend to confirm, your request for stands to email@example.com and we will process the relevant paperwork and confirm you pre-order.
Please feel free to ask us any questions you might have and be assured we will keep you up to date with any further developments as we receive them.
For the most up to date products available please visit the Globalgongstand.com website which will be updated through the months of November and into December 2020.
Finally we would like to thank everyone for all their feedback on our new Tripod stand. We think this will be a great seller in 2021. For more details on this product please visit the website Globalgongstand.com.
Kindest regards. Tim and Aidan